This Policy describes how we treat personal information we collect both online and offline. This includes on our websites or in our apps. It also includes phone or email interactions you have with us.
We use information as disclosed and described here.
We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for an event or contest. If you give us your friend’s information, we will only use it to provide services you requested.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enroll you in our newsletter. We may use push notifications and your location information on our mobile apps to send you alerts regarding local events.
We use information to send you transactional communications. For example, we might send you emails about a ticket purchase. We might also contact you about this policy or our website terms.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases.
We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies. You should read those polices to learn how they treat your information.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
Information we collect from and about you.
If you do not receive a confirmation number (in the form of a confirmation email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with a 1010 Collins respresenative whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. 1010 Colins will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. All purchases will receive an proof of purchase in the form of a confirmation email. This proof of purchase is required to receive your event ticket at pick up.
Information we collect directly from you.
For example, if you register for a promotion or buy tickets. We also collect information if you post a comment on our websites or ask us a question.
Security and Contact
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at firstname.lastname@example.org.
If you have any questions about this Policy or other privacy concerns, you can email us at email@example.com. Please do not include your credit card number or other sensitive information in your email.